Issa Compass

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Candidate privacy notice

Effective date: 23 August 2026

This notice is for people who apply for a job, internship, contractor role, or other paid work with Issa Compass. It covers applications sent by email, video, our internship page, careers pages, in person at our Bangkok office, or through a referrer. It does not replace our Privacy Policy for clients using visa services.

This notice covers processing under the Thailand Personal Data Protection Act, the Singapore Personal Data Protection Act, and the GDPR where those laws apply.

1. Who we are

Issara Platforms Pte. Ltd. (UEN 202305342W), 32 Pekin Street #05-01, Singapore 048762, is the controller of your application. Issa Systems Co, Ltd. (Tax ID 0105565194414), theCOMMONS at Cloud 11, 4th Floor, Unit G02, 888 Sukhumvit Rd, Bang Chak, Phra Khanong, Bangkok 10260, is the Thailand company. Hiring for roles in Thailand is handled with that company. We trade as Issa Compass.

Our Data Protection Officer is Priscilla Yeung. Privacy requests: privacy@issacompass.com, 32 Pekin Street #05-01, Singapore 048762, or theCOMMONS at Cloud 11, 4th Floor, Unit G02, 888 Sukhumvit Rd, Bang Chak, Phra Khanong, Bangkok 10260.

2. What we collect

We collect the personal data needed to consider your application:

  • Contact and identity details you send us.
  • Application materials, such as a CV, cover letter, portfolio, links, work samples, answers to questions, and a recording if you send one.
  • Right to work, availability, and interview notes.
  • Information from people you name (referrers and referees) and from public professional profiles you point us to.

Please do not send sensitive data (for example health or criminal records) unless we ask, or unless you need us to know for a reasonable adjustment. If we hire you, we then collect what employment and payroll require. That is a different purpose.

If you give us someone else's details (for example a referee), you must have the right to do so.

3. How we use it

We use candidate data to receive, review, and decide your application, communicate with you, run interviews and reference checks, meet legal duties, and start employment or a contractor file if we make an offer. We do not sell candidate data.

We rely on steps toward a contract (your request to be considered for work), legitimate interests in running a fair hiring process and keeping records of that process, legal obligation once we must keep employment, tax, or immigration records, the extra basis Thai law requires if you send sensitive data, and consent only where we ask for something optional.

4. Who we share it with

We share candidate data with the hiring team and interviewers for that role, under confidentiality; with service providers who host email, files, and hiring tools; and with courts, regulators, police, or professional advisers when the law requires it.

5. International transfers

Applications are reviewed in Singapore and Thailand. Some providers process data in other countries. We use the contracts and other safeguards those laws require.

6. How long we keep it

We keep unsuccessful applications for 12 months after we close the round, unless you ask us to delete sooner. If we hire you, we keep employment and payroll records as labour and tax law require. Email privacy@issacompass.com to ask us to delete an unsuccessful file.

7. Your rights

You can ask us to access or copy your personal data, correct it, delete or restrict it, object to some processing, withdraw consent, or receive it in a structured form. Withdrawing consent may mean we cannot continue your application.

Email privacy@issacompass.com or write to the addresses in section 1. We will verify it is you and respond in the time the law requires. You can also complain to the Personal Data Protection Commission in Singapore, the Personal Data Protection Committee in Thailand, or, where the GDPR applies, a data protection authority in the EEA.

8. Cookies

This notice is hosted on issacompass.com. The site uses cookies as described in the Privacy Policy. Those cookies are for the website, not for scoring your application.

9. Children

Our roles are for people aged 18 or over.

10. Changes

We may update this notice when our hiring process or the law changes. The effective date at the top will change. Material changes will be posted on this page.