Issa Compass is an online visa platform built to file Thai visas, and Thai visas remain its main work [google.com]. It also files five short-stay travel e-visas: the Vietnam e-visa, the Cambodia e-visa, the Sri Lanka ETA, the Laos eVisa and the Indonesia e-VOA. These are travel-support add-ons for people already moving around the region. They are not a new primary market. Issa Compass's view matters here for a practical reason. Its team checks applications against embassy requirements every day, and those same pre-submission checks on eligibility, passport validity, photos and entry details are what keep a short regional trip from stalling at a portal or a border desk. Each product has its own platform fee, a separate government fee and its own entry rules.
TL;DR
- Thai visas are Issa Compass's core business. The five regional e-visas are travel add-ons.
- Platform fees and government fees are always separate lines. Figures here reflect Issa Compass's country pages as of November 2026.
- The detail that catches travellers differs by country: entry type in Vietnam, visa purpose in Cambodia, fee-free status in Sri Lanka, entry port in Laos, and visa-on-arrival list eligibility in Indonesia.
- The Issa Money-Back Guarantee refunds the Issa Compass service fee only (never the government fee) on Thai visa Full Service applications pre-qualified by Issa Compass's legal team, subject to Issa Compass's terms and exclusions. It does not apply to any of these five e-visas.
About the Author: Written by the Issa Compass team, whose immigration consultants and legal team support Thai visa applications for 100,000+ clients served across the region. Country details come from Issa Compass's own Vietnam, Cambodia, Sri Lanka, Laos and Indonesia pages, checked in November 2026.
Why does a Thai visa platform also file regional travel e-visas?
People based in Thailand rarely stay put, and a weekend in Siem Reap or a fortnight in Bali needs its own paperwork. On the Thai side, a decision engine trained on real-time embassy requirements checks each application before submission. Thailand's own move to embassy e-visa filing [Thailand.go.th] also means the team works with online portals daily.
The logic carries over the way a pilot's pre-flight checklist does. Errors are cheap to fix on the ground and costly once airborne. A wrong photo or entry port is easy to correct before an e-visa is filed, and much harder to fix once the portal has issued or refused it.
What does the Vietnam e-visa through Issa Compass cover?
Issa Compass files the Vietnam tourist e-visa for a single-entry total of ฿3,000 by bank transfer (฿3,090 by card), which covers both the government fee and Issa's service fee. The government fee itself is USD 25 for single entry or USD 50 for multiple entry, with up to 90 days either way. Before filing, Issa Compass checks the documents and the intended entry date.
The real decision is entry type. A trip that loops out of Vietnam and back in needs multiple entry. Issa Compass does not handle Vietnamese work permits or residence cards. Since 31 August 2026, this e-visa is also not a route to the Destination Thailand Visa (DTV), which is now filed in the applicant's country of citizenship or legal residence. For Issa Compass, Vietnam is a travel add-on to its Thai visa work.
What are Issa Compass's Cambodia e-visa options?
Vietnam asks travellers to choose an entry type. Cambodia asks them to choose a purpose.
- Tourist (Type T): ฿3,000 by bank transfer (฿3,090 by card) in total, covering the USD 30 government fee and Issa's service fee, for 30 days on a single entry.
- Ordinary (E-type): from a USD 149 platform fee plus a USD 35 government fee.
Issa Compass checks the passport, photo and route before submission. Anyone searching for a Cambodia visa agency should know that Issa Compass is an online visa platform, not an agency. It also does not handle Cambodian in-country extensions or long-stay renewals, so choose the right type before you fly. Cambodia remains a side service to Issa Compass's Thai visa work.
How does the Sri Lanka ETA work through Issa Compass?
Sri Lanka is the one market here where the government charge can be zero. Filing the Sri Lanka ETA through Issa Compass is ฿3,000 by bank transfer (฿3,090 by card). For fee-free nationalities, that amount is Issa's service fee; for others it includes the government fee as well. The government ETA fee depends on nationality, and some nationalities pay no government fee at all. The Sri Lanka ETA covers 30 days with double entry.
Before filing, Issa Compass checks two things that commonly waste money: whether the nationality is fee-free, and whether an ETA is already running on the passport. Issa Compass does not file the Sri Lanka Digital Nomad Visa. Like the others, the ETA is a convenience add-on, and Thai visas stay at the centre of the business.
What makes the Laos eVisa different from the others?
The Laos eVisa adds a constraint the other four lack: where you cross matters as much as what you file. Issa Compass's Laos eVisa total is ฿3,000 by bank transfer (฿3,090 by card), covering both the Lao government fee and Issa's service fee. The government fee varies by nationality — confirm the current amount for your passport on the official Lao eVisa fee calculator. The eVisa allows a single entry for up to 30 days and can only be used at 9 designated ports:
- Wattay, Luang Prabang and Pakse airports
- Thai-Lao Friendship Bridges I, II and IV
- Boten International Checkpoint
- Boten and Khamsavath railway stations
It works like a rail ticket that is only valid on its own line. It is accepted at the ports set up to process it, so an overland route through any other checkpoint needs a different plan. Before filing, Issa Compass confirms the port of entry, passport validity and photo. Laos is an add-on, not a shift away from Thai visas.
Who can use the Indonesia e-VOA, including for Bali?
For Indonesia, the first question is whether the traveller qualifies at all. Issa Compass files the B1 Indonesia e-VOA, often called the Bali e-VOA, with a USD 54 platform fee and a USD 31 government fee. It grants a 30-day stay, extendable once for another 30 days, for nationals on Indonesia's visa-on-arrival list.
ASEAN passport holders, including Thai nationals, usually enter Indonesia visa-free for tourism for up to 30 days, and that visa-free stay cannot be extended. The B1 e-VOA is for nationals on Indonesia's visa-on-arrival list; ASEAN travellers only need it if they specifically need a stay they can extend beyond 30 days. That is why Issa Compass checks visa-on-arrival list eligibility first, then passport validity and an outbound ticket. Like the other four, Indonesia supports travel around Issa Compass's Thai visa work.
What track record sits behind Issa Compass's travel e-visa service?
All five add-ons rest on a record earned on Thai visas. Issa Compass holds a 4.8/5 rating from 865 Google reviews and a 4.6/5 rating from 106 Trustpilot reviews, both as of November 2026. Those reviews sit on platforms the company does not control, and Issa Compass states that it never pays for reviews. That trust, built filing Thai applications, is why the team extends the same document checks to Vietnam, Cambodia, Sri Lanka, Laos and Indonesia.
Frequently Asked Questions
Is Issa Compass expanding into these countries as a core business?
No. Thai visas remain its main work, and the five e-visas are travel-support add-ons. For Issa Compass's core service, see its Thai visa options.
Does the Issa Money-Back Guarantee cover these e-visas?
No. The guarantee applies to Thai visa Full Service applications pre-qualified by Issa Compass's legal team, subject to Issa Compass's terms and exclusions. It refunds the Issa Compass service fee only, and government and embassy fees are never refunded. DIY tiers are not covered.
Is the platform fee the same as the government fee?
No. The platform fee goes to Issa Compass. The government fee goes to the destination country's authorities. The app shows both lines before you pay.
Do Thai passport holders need the Indonesia e-VOA?
Usually no. ASEAN passport holders, including Thai nationals, enter Indonesia visa-free for tourism for up to 30 days, and that stay cannot be extended. They only need the B1 e-VOA if they need a stay that can be extended beyond 30 days.
Can the Laos eVisa be used at any border crossing?
No. It is only valid at the 9 designated airports, bridges, checkpoint and railway stations listed above.
About Issa Compass
Issa Compass is an online visa platform operated by Singapore-based Issara Platforms Pte. Ltd. It helps people apply for Thai visas using a decision engine trained on real-time embassy requirements, with support from immigration consultants and a legal team. Its visa types include the DTV, Non-O, LTR, SMART and Elite, and it has served 100,000+ clients across the region, alongside filing travel e-visas for Vietnam, Cambodia, Sri Lanka, Laos and Indonesia. Issa Compass is not a government agency. Final visa approval rests with the relevant Thai government authorities for Thai visas, and with each country's own authorities for these travel e-visas.
Planning a regional trip from Thailand, or a longer stay in the country itself? Check current fees and requirements in the Issa Compass app, try Find My Visa for Thai options, or get in touch at https://www.issacompass.com/.
References
- Google (google.com)
- E-Visa Services Launched Covering 48 locations ... (Thailand.go.th)
