Issa Compass

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The Issa Team outside the office at theCOMMONS at Cloud 11
theCOMMONS at Cloud 11

Come talk to us
in person.

Our office is at theCOMMONS at Cloud 11 in Phra Khanong, five minutes from BTS Punnawithi. Book a time or just walk in.

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Our office

theCOMMONS at Cloud 11,
4th Floor

888 Sukhumvit Rd, Bang Chak, Phra Khanong, Bangkok 10260

Entrance to the Issa Compass office, Unit G02, 4th floor of theCOMMONS at Cloud 11
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Opening hours
Monday – Friday10:00 – 18:00
Saturday – Sunday10:00 – 16:00
Getting here

BTS Punnawithi, Exit 1. A five-minute walk. Take the lift to the 4th floor and look for Unit G02.

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In person

What we can actually do when you're here

Most visa problems are easier to solve face to face. Come in and we'll go through your situation together, work out which visa actually fits, and start your document upload right there with you. Not over email, not in a queue. You leave with the process already moving.

Talk it through

Bring your questions, however basic. Nothing is a silly one.

Sort your documents

We start the upload process with you, in the room.

Leave with a plan

You'll know exactly what's next and what it costs.

Issa Guarantee

Full refund if we don't deliver.

If a pre-qualified application isn't approved, we refund the government and service fee in full, or reapply free.

Terms apply
The Issa Compass office seen through the glass entrance from the Cloud 11 canteen
Issa TeamOn-site in Bangkok

Who you'll meet

The people you'll be sitting with.

The Issa Team here is warm, experienced, and knows Thai immigration properly. You're not getting a call centre. You're getting the same people who'll handle your case.

Walk-ins welcome

No appointment? Come anyway.

We're open to walk-ins during opening hours and we'll help you. Booking a slot just means we'll have someone ready and waiting for you.

Book a time
Close-up of the Issa Compass office entrance

You'll like the building

theCOMMONS at Cloud 11 is one of the better places in Bangkok to spend an hour. Good coffee, open space, and worth staying in after your appointment. Come early.

Explore the lifestyle community

Not in Bangkok yet?

Same team, same guarantee. No office visit required.

Talk to an advisor

A WhatsApp call works almost as well as a coffee.

Start a WhatsApp call

FAQ

Frequently asked questions

Booking is best. It means someone's ready for you the moment you arrive, with no wait. You can grab a free consultation slot online in a couple of clicks. Walk-ins are welcome too, but if the team is with other clients you may have to wait, so a quick booking saves you time.
Just yourself and your passport is enough to get started. If you have them on hand, it helps to bring your current visa or latest entry stamp and anything tied to your situation: a job offer, enrollment letter, or proof of funds, for example. Don't worry if you're missing something; the consultation is exactly where we work out what you actually need.
Yes, your first 15-minute consultation is completely free, with no obligation. It's a chance to get your questions answered and understand your visa options before you commit to anything.
Take Exit 1. It's about a five-minute walk from there. Head into theCOMMONS at Cloud 11, take the lift up to the 4th floor, and look for Unit G02.
Absolutely, plenty of our clients start their application from abroad. Everything up to the embassy stamp can be handled remotely: we review your documents and prepare and submit your application through the official E-Visa portal, so you only need to be there in person for the final step.

Issa Compass is a software-automated visa services platform for Thailand, operated by Singapore-based Issara Platforms Pte. Ltd. The platform supports individuals with Thai visa applications across categories including the LTR, DTV, Non-Immigrant B, SMART visa, Non-Immigrant O, and more. Issa Compass combines a Visa Intelligence document verification engine with oversight from Thai immigration experts to streamline the end-to-end application process.