The quickest test is the domain. Every official e-visa portal in this guide sits on a government domain: evisa.gov.vn (Vietnam), evisa.imigrasi.go.id (Indonesia), eta.gov.lk (Sri Lanka), evisa.gov.kh (Cambodia) and laoevisa.gov.la (Laos). A site on any other domain is not the government, however official it looks. Governments in the region have warned that look-alike sites advertise "express", "same-day" or "guaranteed" visas and appear high in search results[1][2].
The official portals (checked 3 November 2026)
| Country | Official e-visa or ETA portal | Run by | What the government says |
|---|---|---|---|
| Vietnam | evisa.gov.vn | Immigration Department, Ministry of Public Security | Use only sites on the .gov.vn domain[1] |
| Indonesia | evisa.imigrasi.go.id | Directorate General of Immigration | Official Indonesian government sites generally end in .go.id[3]; applications for visas such as the E33G start with an account on evisa.imigrasi.go.id[4] |
| Sri Lanka | eta.gov.lk | Department of Immigration and Emigration | Apply only on eta.gov.lk; payments made to other websites or agencies are not valid for an ETA[5] |
| Cambodia | evisa.gov.kh | Ministry of Foreign Affairs and International Cooperation | evisa.gov.kh is the only official website for the Cambodian e-visa[6] |
| Laos | laoevisa.gov.la | Lao Ministry of Foreign Affairs | The site is owned and operated by the Lao Ministry of Foreign Affairs[7] |
Bookmark the address or type it yourself. Do not reach it through an ad.
Seven signs a visa site is not the government
- The domain is not a government domain. Look at everything between
https://and the first/. A .com, .org, .net, .online or similar address is not the government, even if "gov", "official" or the country's name appears in it. - It sells speed or certainty. "Guaranteed approval", "instant visa", "urgent processing" or "same-day approval" are the phrases Vietnam's government named in its 2026 warning[1]. No government sells guaranteed approval.
- It is an ad at the top of search results. Sponsored results are paid placements, not a sign of being official.
- It charges well above the government fee without saying so. A private service may add its own fee, but it should show that fee separately from the government fee before you pay.
- It has no company name or address. A legitimate private service names its legal entity, registration number and office address.
- Its emails come from a different domain. Before you pay anything requested by email, check that the sender and every link use the same government domain as the official portal.
- It copies the government's logo but not its domain. Logos are easy to copy. Domains are not.
Private visa services are not all scams
Some private companies, including us, file e-visas on people's behalf for a service fee. That is legal. What makes a site a problem is pretending to be the government, hiding its own fee inside a "government fee", or promising approval. A legitimate service:
- says clearly that it is a private company, not the government
- shows its service fee and the government fee as two separate figures
- files your application on the official portal, so you can check its status there
- never promises approval
Our Do you need a visa agent for Vietnam, Cambodia, Laos, Indonesia or Sri Lanka? explains when a service is worth paying for.
Country notes
- Vietnam. E-visa holders can enter and leave through 83 international border gates[1]. Vietnam's e-visa is available to all nationalities and allows multiple entries within 90 days[8]. More in Vietnam e-visa: official portal or visa agent?
- Indonesia. The e-VOA (B1) and longer visas are all applied for on evisa.imigrasi.go.id. See our Indonesia e-VOA guide.
- Sri Lanka. Most visitors need an ETA before arrival, including nationals of the countries that pay no ETA fee. See Sri Lanka ETA 2026.
- Cambodia. The e-visa is only accepted at listed ports; none of the land crossings with Thailand currently accept it for entry[10]. See the Cambodia e-Visa and e-Arrival guide.
- Laos. The eVisa is accepted at 9 designated ports only[9]. See which Laos crossings accept the eVisa.
What to do if you paid a fake site
- Check the official portal's status page with your details. If nothing is on file, no application was filed.
- Contact your card issuer about the charge.
- Change any password you reused on that site.
- Apply again on the official portal or through a service that files there.
How we help
We file e-visas and ETAs for these five countries on the official government portals, with our service fee and the government fee shown separately on each country page. If you are not sure which document you need, book a consultation.
Frequently asked questions
What is the official Vietnam e-visa website?
evisa.gov.vn, run by Vietnam's Immigration Department. Vietnam's government advises using only sites on the .gov.vn domain.
What is the official Indonesia e-visa website?
evisa.imigrasi.go.id, run by the Directorate General of Immigration. Official Indonesian government sites generally end in .go.id.
What is the official Sri Lanka ETA website?
eta.gov.lk, run by the Department of Immigration and Emigration. Sri Lanka says payments made to other websites are not valid for an ETA.
What is the official Cambodia e-visa website?
evisa.gov.kh, run by Cambodia's Ministry of Foreign Affairs and International Cooperation.
What is the official Laos e-visa website?
laoevisa.gov.la, owned and operated by the Lao Ministry of Foreign Affairs.
Is a site with "gov" in its name official?
Not necessarily. Check the ending of the domain itself. The official portals end in .gov.vn, .go.id, .gov.lk, .gov.kh or .gov.la.
Can a visa service guarantee my e-visa?
No. Only the issuing government decides. Treat any promise of guaranteed approval as a warning sign.
References
- Vietnam steps up e-visa rollout to protect citizens, international visitors (vietnamplus.vn), 26 Jul 2026
- Fake visa sites: Cambodia warns tourists (thedailystar.net)
- Siaran pers: kebijakan visa online (imigrasi.go.id), updated 17 Jan 2024
- E33G Visa Rumah Kedua Pekerja Jarak Jauh (imigrasi.go.id)
- Electronic Travel Authorization notice (kuwait.embassy.gov.lk)
- Cambodian e-visa announcement (phnompenhpe.dfa.gov.ph)
- Lao eVisa terms and conditions (laoevisa.gov.la)
- Viet Nam grants e-visas to all foreign arrivals (vietnamnews.vn), Aug 2023
- Lao eVisa: designated ports (laoevisa.gov.la)
- Name of Ports Information (evisa.gov.kh, Ministry of Foreign Affairs and International Cooperation of Cambodia), last updated 19 Aug 2025, read 4 Nov 2026
