Security Guide
How to spot phishing and impersonation scams
Scammers often pose as visa services, government agencies, or immigration consultants to steal your personal information or money.
What phishing looks like
Phishing attempts usually arrive by email, SMS, or WhatsApp. They create urgency — telling you your application has a problem, your visa is about to expire, or that you need to act immediately.
Common signs:
- The sender's email doesn't match the domain (e.g. support@issa-compass.net)
- The message contains spelling errors or unusual phrasing
- You're asked to confirm details you never submitted
- The URL has extra hyphens, misspellings, or different TLDs
- Pressure to respond within hours or face a consequence
Visa Assistant
Unknown Number
URGENT: Pay $150 now to avoid cancellation.
Pay at issa-compass.net
This link is not issacompass.com. Never click or share files.
Impersonation scams
Some scammers build fake websites that look almost identical to legitimate visa platforms. They may copy logos, layouts, and even testimonials.
Issa Compass only operates from issacompass.com. We will never contact you from a personal Gmail, WhatsApp number not registered in-app, or a domain you don't recognise.
Action checklist
What to do if you receive a suspicious message
If something looks off, don't wait — follow these steps right away.
Do not click any links
Keep your browser safe. Mismatch URLs steal cookies and credentials.
Do not reply or offer info
Providing phone numbers or applications prompts additional harassment.
Report as phishing
Flag the sender address to your email server or mobile provider.
Forward to support
Send snapshots directly to support@issacompass.com so we can take legal action.
Related resources
Your data is fully protected.
SSL SECURED
TLS 1.3 and AES-256 bank-grade encryption tunnels protect every document upload and scan.
PDPA COMPLIANT
Strict adherence to the Thai Personal Data Protection Act ensures your identity info remains private.
GOOGLE CLOUD SECURE
Hosted on ISO 27001 certified Google Cloud Platform servers in Singapore with multi-zone redundancy.
Ready to start?
Your journey to Thailand starts with secure, verified applications
Find the right visa for your needs and complete your checklist securely in minutes.
