Security Guide

How to spot phishing and impersonation scams

Scammers often pose as visa services, government agencies, or immigration consultants to steal your personal information or money.

What phishing looks like

Phishing attempts usually arrive by email, SMS, or WhatsApp. They create urgency — telling you your application has a problem, your visa is about to expire, or that you need to act immediately.

Common signs:

  • The sender's email doesn't match the domain (e.g. support@issa-compass.net)
  • The message contains spelling errors or unusual phrasing
  • You're asked to confirm details you never submitted
  • The URL has extra hyphens, misspellings, or different TLDs
  • Pressure to respond within hours or face a consequence

Visa Assistant

Unknown Number

URGENT: Pay $150 now to avoid cancellation.

Pay at issa-compass.net

This link is not issacompass.com. Never click or share files.

Domain Check
Official Secure Websitehttps://issacompass.com
Fake Impersonator Domainhttps://issa-compass.net

Impersonation scams

Some scammers build fake websites that look almost identical to legitimate visa platforms. They may copy logos, layouts, and even testimonials.

Issa Compass only operates from issacompass.com. We will never contact you from a personal Gmail, WhatsApp number not registered in-app, or a domain you don't recognise.

Action checklist

What to do if you receive a suspicious message

If something looks off, don't wait — follow these steps right away.

Step 01

Do not click any links

Keep your browser safe. Mismatch URLs steal cookies and credentials.

Step 02

Do not reply or offer info

Providing phone numbers or applications prompts additional harassment.

Step 03

Report as phishing

Flag the sender address to your email server or mobile provider.

Step 04

Forward to support

Send snapshots directly to support@issacompass.com so we can take legal action.

BANK-GRADE SECURITY STANDARDS

Your data is fully protected.

SSL SECURED

TLS 1.3 and AES-256 bank-grade encryption tunnels protect every document upload and scan.

PDPA COMPLIANT

Strict adherence to the Thai Personal Data Protection Act ensures your identity info remains private.

GOOGLE CLOUD SECURE

Hosted on ISO 27001 certified Google Cloud Platform servers in Singapore with multi-zone redundancy.

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